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Frequently Asked Questions

Hotels

Hotels and Hostels

Travel Information

Helpful Travel Information

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  • I have questions about baggage. How much can I bring?
  • Am I eligible to purchase a ticket?
  • How do I change or cancel my flight ticket?
  • How do I book seat assignments and meal requests?
  • How do I change or cancel my flight ticket due to COVID-19 / Coronavirus?
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  • How do I get a receipt for my flight?
  • How early should I arrive for my flight?
  • What is a promo code?
  • Are the prices I see on your site in U.S. Dollars?
  • Do you have better flight specials available by phone?
  • Can you help arrange my travel visas?

Eligibility

Eligibility, Joining, and Website Information

Flights

Flights - Book, Change, or Cancel

Tours

Tours

Covid-19

COVID-19 & Travel

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