Coronavirus Airline Policies

Book with confidence using these flexible change options

Flexible Airline Policies: Coronavirus

last updated: January 11, 2021

Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Airlines have been updating their policies regularly as the situation is changing. Many airlines are offering to waive change fees for flights booked in the next few months to provide you with protection and flexibility with upcoming travel plans. Most of these airline-specific policies also apply to tickets booked through StudentUniverse. In addition, StudentUniverse is also waiving our change fees on all airlines through the end of the year. We are happy to help you with changing or cancelling your ticket, but we are bound to each airline's current policy. Here's the latest from the airlines. For more information about the coronavirus situation, check out our answers to your most frequently asked coronavirus questions.

Flexibility Policies by Airline

Aer Lingus

Free changes for scheduled travel through June 16, 2021. You can change your flights as often as you need. Fare difference may apply.

Alaska Airlines

Free changes on flights purchased on or before February 26, 2020 and new tickets purchased between February 27- March 31, 2021 for travel through one year from the original travel date. All flights purchased from September 1, 2020 onward will have no change fees, except for Saver fares.

American Airlines

Free changes for all domestic and short-haul international tickets (not including Basic Economy) booked or or after August 31, 2020;and free changes on all long-haul international tickets originating in North or South America (not including Basic Economy) booked or or after November 19, 2020. AA is alway waiving change fees on any existing tickets for travel March 1, 2020 – March 31, 2021.

British Airways

You can change your destination, date of travel, or both, with no change fee for all new bookings made from March 3, 2020 onwards for travel between now and August 31, 2021.

Delta Air Lines

No change fees on all Delta bookings made through March 31, 2021 and for tickets purchased for travel originating from North America to anywhere in the world (excluding Basic Economy fares) purchased after March 31, 2021.

Hawaiian Airlines

Tickets purchased between January 1 and March 31, 2021: No change fees for any changes made within one (1) year of the original ticket purchase date.


Free changes for any existing and new bookings for travel within 12 months from the original purchase date.


Free changes for flights booked through February 28, 2021.

United Airlines

For tickets issued between April 1, 2020, and March 31, 2021, customers will be permitted to change free of charge to a flight of equal or lesser value for travel up to 12 months from the original ticket issue date. For tickets (excluding basic economy tickets) purchased from September 1, 2020 onward, no change fees will be charged if you're traveling within the U.S., or between the U.S. and Mexico or the Caribbean, or from the U.S. to other international destinations.

Virgin Atlantic Airways

2 Free date changes and 1 free name change for bookings made before December 31, 2021. Potential differences in fare may apply.

Frequently asked questions about the coronavirus

Is it still safe to travel right now?

Should I cancel my flight?

Can I get a refund if I cancel my flight?

Will the coronavirus affect travel later this year?